Customers using a different email address on the order form than their PayPal email address aren't getting a confirmation email
Article Details
URL:
http://support.nanacast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=177
Article ID:
177
Created On:
05 May 2010 05:23 PM
Answer
The fast and simple solution is to tell your clients that access details are sent to the PayPal email.
The best place for you to do this is to put a big notice right on the thank you page.
Additional keywords: reciept