24 Apr 2024 
Support Center » Knowledgebase » Technical FAQs » Subscriber/Client Management » Subscriber's profile disappears on change status of a subscriber to unsubscribed, effective on a future billing date
 Subscriber's profile disappears on change status of a subscriber to unsubscribed, effective on a future billing date
Solution

If you mark someone as unsubscribed they are no longer subscribed and it is immediate. You cannot set someone to unsubscribed at a future date.  He is now unsubscribed. 

He disappeared because you probably were viewing a list of only "subscribed" statuses. 

Go to advanced search and choose any status to view all records.


Keywords: Subscriber, profile



Article Details
Article ID: 109
Created On: 27 Mar 2010 04:49 PM

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