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Support Center » Knowledgebase » Technical FAQs » Membership Site Management » Export / Migrate / Import data from Nanacast accounts
 Export / Migrate / Import data from Nanacast accounts
Solution Nanacast Migration Guide

This guide can be used for migrating a product or membership from one Nanacast account to the other. 
The first four steps can also be used to migrate data out of a Nanacast account prior to canceling paid services. 

Outline:

  1. Export Content Data from original account
  2. Export Subscriber Data from original account
  3. Export Affiliate Data from original account
  4. Export Transaction Data from original account
  5. Match up Profile & Preferences settings between accounts (if applicable)
  6. Import Content Data to new account
  7. Read Import Considerations Knowledgebase Article
  8. Import Subscriber Data to new account

Export Content Data

From the menu, click Manage >> Membership/Product/Podcast/Rss Feed to find the offer(s) you will export.

Manage menu

From the Overview menu, click the check box next to any and all memberships you want to export (batch exports are supported). Note: If you export more than one offer, they will be contained together in the same XML file and will be imported together in the import process by default. Then click the
“Export Content” button. File will be downloaded in XML format.
Membership Overview

Export Subscriber Data

From the Overview menu of your offer, select item to export subscribers, click “Export Subscribers in Tab-delimited format” button. File is saved in .XLS format. Subscribers should be exported from each offer individually.


 

Export Affiliate Data

If you have created a free Affiliate Membership that auto-joins subscribers to your affiliate program, then you can export those affiliates like any other membership subscriber data.

 
Export Transaction Data

Sales & Transactions >> Transactions > Advanced Search

Use the "Old Transactions" or "Advanced Search" to generate your list of transactions.
Click the “Export” button at bottom right for entire transaction record. Export saved in XLS format. (This data can be exported for record-keeping purposes, but cannot be migrated from one Nanacast account to another.)

Match up Profile & Preferences settings

(if applicable/desired)


My Account >> Profile & Preferences in both accounts, compare settings and match up.


Import Process:

Import Content Data:

In the new Nanacast.com account, click Manage >> (Membership/Products/Podcasts/RSS Feeds)

Click Import
(Membership/Product/Podcast/RSS Feed)
link

 

Click “Choose File” button. Browse for previously exported file in the location you saved it, and select file


Once file is uploaded, it will show file name. Once file name is showing, click the “Import” button.

 

Newly imported content will show in the (Membership/Product/Podcast/RSS Feed) Overview area.

Note: On import, a new ID is created for all the offers and episodes, so if the offer(s) you are importing are using features like split tests, upsell/downsell offers, combined memberships, membership groups, episode URL and episode file URL tags, etc., you'd need to re-establish the relationship to the other offers/episodes for those features based on the new offer/episode IDs.

Now you are ready to import subscriber data, if desired.

Importing Subscriber Data:

http://support.nanacast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=190

Read Import Considerations Knowledgebase Article:

http://www.nanacast.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=216

Note: If any CNAMEs or Aliases are in use on the original account, plan on correcting any CNAMEs and Aliases and verifying the settings.



Article Details
Article ID: 224
Created On: 17 Aug 2011 02:17 PM

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