Pausing, cancelling or modifying recurring billing with PayPal

Invalid SQL: REPLACE INTO `swsessions` (`sessionid`, `ipaddress`, `lastactivity`, `useragent`, `isloggedin`, `sessiontype`, `typeid`, `dateline`, `status`) VALUES('h85ay4pts55964rs9jtkh4tiqsh764v8', '216.73.216.130', '1752334171', 'Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatibl', '0', '40', '0', '1752334171', '0'); (The table 'swsessions' is full) Pausing, cancelling or modifying recurring billing with PayPal - Powered By Kayako eSupport

12 Jul 2025

Support Center » Knowledgebase » Pausing, cancelling or modifying recurring billing with PayPal

	Pausing, cancelling or modifying recurring billing with PayPal

Solution

If the payment method for your recurring offer is PayPal, it means Nanacast passed over the recurring billing details on initial subscription.

From then on, PayPal is handling the recurring billing profile and simply reports any billing results to Nanacast via IPN.

For this reason, you MUST login to your PayPal account to cancel, pause, or otherwise modify the recurring billing profile there.

Article Details

Article ID:

256

Created On:

19 Jul 2013 04:15 PM