24 Mar 2023
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Updating Password
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How to update customer password for Nanacast
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Changing a client's billing profile when editing a client
Support for collecting sales tax for countries, not just states
Support for customer updating customer info & billing info once a subscription has been created
Importing a large list of buyers from DLGuard
Letting client retain access until the end of their term after cancellation
Helping a member reactivate after being automatically unsubscribed due to credit card issues
Mass removal from subscriber list
No re-bill occurs when a member is marked as subscribed after a credit card issue occurs
Itemizing Shipping/Handling, tax and subtotal on order forms
Client billing issues: Updating client credit cards
Subscriber's profile disappears on change status of a subscriber to unsubscribed, effective on a future billing date
Canceling the free trial of an offer
Clients with rogers.com email being rejected
What happens if someone tries to purchase a product/membership again?
Changing a client password
Managing subscriber start dates for content delivery
Unsubscribing a client without refunding
Importing clients from a CRM to Nanacast
How to be notified of failed/cancelled payments
Adding clients of one membership program for a 2nd membership program without client re-entering data
Use of {next_billing_attempt_date} tag
Error message: "If you are an authorized subscriber and you are trying to access from a remote location or proxy ip address you will not be able to access. You must access from your primary location..."
Printing reports of total sales, fees, etc., for a month
How Nanacast handles customer credit card issues on an installment payment plan
Performing a partial refund in the Nanacast system
Viewing the number of signup subscriptions per affiliate during a free trial period (before the first payment kicks in)
Views vs. Leads in the Campaign Statistics report
Allowing multiple logins to a membership / shared membership
Capturing and retaining shipping info for one-time payment orders
Importing members into a membership without starting them at the beginning of the content delivery schedule
Troubleshooting steps for Credit Card transactions or refunds failing when using a payment gateway
Importing members from a CRM into a Nanacast membership via Memberlock
Views statistic calculation in the Campaign Statistics report
Manually add a new client or subscriber
OfficeAutoPilot integration: removing client with a canceled subscription from their OAP follow up funnel
Understanding Refund options
Considerations when importing subscribers from another CRM
What data fields does Nanacast send to my email/CRM provider?
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