04 May 2024
Support Center
»
Knowledgebase
»
Customers using a different email address on the order form than their PayPal email address aren't getting a confirmation email
Customers using a different email address on the order form than their PayPal email address aren't getting a confirmation email
Solution
The fast and simple solution is to tell your clients that access details are sent to the PayPal email.
The best place for you to do this is to put a big notice right on the thank you page.
Additional keywords: reciept
Article Details
Article ID:
177
Created On:
05 May 2010 05:23 PM
This answer was helpful
This answer was not helpful
Back
Login
[Lost Password]
Email:
Password:
Remember Me:
Search
-- Entire Support Site --
Knowledgebase
Article Options
Print Article
PDF Version
Add to Favorites
Home
|
Register
|
Submit a Ticket
|
Knowledgebase
|
News
Language:
English (U.S.)
Help Desk Software By Kayako eSupport v3.60.04