Error message: "Transaction has failed for the following reason: Ship To First Name is required" when testing the CC checkout

Invalid SQL: REPLACE INTO `swsessions` (`sessionid`, `ipaddress`, `lastactivity`, `useragent`, `isloggedin`, `sessiontype`, `typeid`, `dateline`, `status`) VALUES('r2o7yk3l3rvf8k6t3fmvkk8vl3i05kay', '98.84.18.52', '1727994700', 'CCBot/2.0 (https://commoncrawl.org/faq/)', '0', '40', '0', '1727994700', '0'); (The table 'swsessions' is full) Error message: "Transaction has failed for the following reason: Ship To First Name is required" when testing the CC checkout - Powered By Kayako eSupport

03 Oct 2024

Support Center » Knowledgebase » Technical FAQs » Gateways and Payment Processors » Error message: "Transaction has failed for the following reason: Ship To First Name is required" when testing the CC checkout

	Error message: "Transaction has failed for the following reason: Ship To First Name is required" when testing the CC checkout

Solution

If the error says something like "this transaction has failed for the following reason..." then it is a message returned by your merchant provider.

Seems like some setting in your merchant account is expecting to get the ship to information.

We send the ship to information when you've check-marked to activate physical fulfillment, but otherwise we don't populate shipping fields that get sent to your merchant provider, so as not to confuse buyers when they get the receipt w/shipping address info in it.

So it could be something in your merchant account you can turn off.

Keywords: shipment, shipping

Article Details

Article ID:

166

Created On:

02 Apr 2010 08:49 PM