24 Apr 2024 
Support Center » Knowledgebase » Technical FAQs » Gateways and Payment Processors » Customers using a different email address on the order form than their PayPal email address aren't getting a confirmation email
 Customers using a different email address on the order form than their PayPal email address aren't getting a confirmation email
Solution The fast and simple solution is to tell your clients that access details are sent to the PayPal email.

The best place for you to do this is to put a big notice right on the thank you page.


Additional keywords: reciept


Article Details
Article ID: 177
Created On: 05 May 2010 05:23 PM

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